Drink Water Reminder Won't Work

[J_Man1]

I can’t get the Samsung Health drink water reminder to work on my Watch 6. On my S10 phone with Android 12, I go to Samsung Health>Water>Set Target>Get Reminders to Drink Water, set time range and every 5 min. Here’s what I’ve tried:

-Cleared the cache on Samsung Health by going to Settings>Apps>Samsung Health>Force Stop>Storage>Clear Cache.

-Activated notifications by going to Notifications>Samsung Health>Show Notifications and tried both “Allow sound and vibration” and “Deliver quietly.”

-I’ve done the same by going through the Samsung Health app. On my watch, I’ve also gone to Settings>Notifications>App Notifications>Allow Notifications for Samsung Health.

The solution doesn’t have to be for water. Any reminder that I can set my watch to buzz every 5 to 10 min without having to silence it will work.

[realaud]

Is the water reminder the only health notification that does not work? It seems strange that only one notification will not work.

[realaud]

If you set the medication reminder and it goes off and you ignore it, it will repeat until dismissed. I am not sure of the time interval, though. It could be 15 or 30 minutes. I think it's 15. So, you don't actually have to stop and interact with it. You can try setting a workout routine with a break every 10 minutes (not sure if there's a notification of the break). Add exercise, add break and add the exercise again until you added enough.

Can I ask why you need a reminder to breathe and focus while you are already engaged in an activity?

[realaud]

The snooze doesn't require a reset I think it will automatically snooze without interaction.  I don't know for sure because my alarm sound is so obnoxious (on purpose), I turn it off immediately and I never hit the snooze button.

[Blu-Ray]

This is the solution provided to me by Samsung help

To help fix the issue, please follow the troubleshooting steps outlined below:


1. Check for Updates:

- Open the Samsung Health app.

- Tap the three dots.

- Select Settings, then About Samsung Health.

- Tap the update button if available.


2. Backup Data: (Important before proceeding)

- Open the Samsung Health app.

- Tap Menu (three dots) and select Settings.

- Tap Sync with Samsung account and enable the switch at the top.

- Optionally, enable Sync only on Wi-Fi if you wish to conserve data.

- Tap Sync now to back up your data immediately.


3. Resetting the App:

Clear Cache:

- Go to Phone Settings > Apps > Samsung Health > Storage > Clear Cache.

Clear Data: (Resets to factory settings; personal settings will be lost)

- Go to Phone Settings > Apps > Samsung Health > Storage > Clear Data.