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Galaxy Watch 4 doesn't vibrate on notification (GMAIL)

(Topic created: 08-20-2021 07:12 AM)
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userofthbjv3KH
Asteroid
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Galaxy Watch

Hello,
I just bought my new GW4 but it doesn't vibrate on notifications.
I tried everything :
1) No night mode
2) No Theater mode
3) Resetting the watch
4) Vibration mode is on
I receive all the notifications but it doesn't vibrate when receiving for example an email in my Gmail account.
Can you help me?
Thanks

 

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122 Replies
user5PmPK0EpsW
Asteroid
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Galaxy Watch

I have the watch since a month, when will Samsung fixing this issue ?!

I am using Spark meanwhile ...

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userq46IudNQiF
Constellation
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Galaxy Watch

Well there was a software update for the watch yesterday and i was excited that it would fix this issue....but NOPE!.

This is getting ridiculous!! Why isn't this being addressed more urgently.

Any update on this @Stephanie Nikki ?

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LaurenceGough
Cosmic Ray
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Galaxy Watch

Just return the watch, Samsung and Google don't care. 

AmericanSupreme
Cosmic Ray
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Galaxy Watch
Same here...returned mine too
userofthbjv3KH
Asteroid
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Galaxy Watch

Really bad. 
I'm going back to my GW Active 2. 
It's one of the main features receiving a Gmail notification not a low priority bug.
@Stephanie Nikki 

AmericanSupreme
Cosmic Ray
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Galaxy Watch
I agree...I just returned my Galaxy watch 4 and thank God I still had my active e watch 2...Gmail is my entire business and life..can't live without it's notifications
pjniez
Cosmic Ray
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Galaxy Watch

I just recently upgraded to the Galaxy Watch 4 from the Galaxy Watch 3 and I am also having this issue with Gmail notifications not vibrating.  Gmail notifications are getting synced to the GW4.  But the Gmail notifications don't vibrate even though everything is configured correctly and I am getting vibrating notifications from other apps.  Please fix this annoying issue ASAP!

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ChuckfmTN
Asteroid
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Galaxy Watch

I agree there's a bug, exactly as described. It makes sense as there is no "companion app" for gmail in the "Store" that can be installed on the phone. I bit the bullet. Turned off "sync" and notifications for the gmail instance installed on my phone -- since Gmail cannot be deleted from an Android phone. I then installed and opened Outlook and allowed it to use my gmail credentials. Rebooted both the phone and the watch 4. Works as it should. I can live with it until a fix appears -- if ever.

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Navin343117
Asteroid
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Galaxy Watch
Same issue, S21 Ultra and GW4 Classic. No vibration notification on Gmail. All other apps vib. Fix it.
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userkwVWgdno7p
Constellation
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Galaxy Watch

Same here. GW4 w/ GS10. Frustrating, please fix. 

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