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Galaxy Watch 4, gpx and Strava

(Topic created: 03-27-2024 02:01 PM)
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useroWDdmwjqoQ
Asteroid
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Galaxy Watch
I just bought a Galaxy Watch 4 (to go with my S24 phone).

I tracked my first run using GW 4 but even though I connected Samsung Health (on my phone) to Strava, it did not sync.

So I tried the next best thing. I looked to download the gpx file from Samsung Health, and load it into Strava. But for that run, there was no option to download a gpx .

(Yesterday I ran and tracked my run on the phone. It synced just fine to Strava. And there was a gpx download option too. )

What am I doing wrong?

Does the GW 4 not generate a gpx file?

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with your first run not syncing with Strava and not being able to locate a GPX file. Please know that GPX routes are compatible with the Galaxy Watch5 Pro only. They are not compatible with other Galaxy watch models. Please give this link a try for more information on GPX routes: https://www.samsung.com/us/support/answer/ANS00092102/

 

Please know Activities without GPS data will not sync to Strava, but you can share the activity from Samsung Health to create a post on Strava with an image of the activity's statistics. Give this link a try for more information about syncing between Strava and Samsung Health: https://support.strava.com/hc/en-us/articles/360049395572-Samsung-Health-and-Strava

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5 Replies
realaud
Supernova
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Galaxy Watch
Did you go into the Samsung health settings in the app and connect Strava in the health connect section either in apps or in services? Sometimes just downloading your app doesnt do the proper linking and you have to link things manually. Just guessing here, I dont use those features myself, but I see the settings for them.
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useroWDdmwjqoQ
Asteroid
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Galaxy Watch
Yes I did connect. Just like I did with my original Galaxy Watch.
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realaud
Supernova
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Galaxy Watch
Sorry I couldn't help.
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useroWDdmwjqoQ
Asteroid
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Galaxy Watch
Thank you for trying. Samsung help has been ineffective, I figured community might be the better way to go. I appreciate your taking the time to respond.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with your first run not syncing with Strava and not being able to locate a GPX file. Please know that GPX routes are compatible with the Galaxy Watch5 Pro only. They are not compatible with other Galaxy watch models. Please give this link a try for more information on GPX routes: https://www.samsung.com/us/support/answer/ANS00092102/

 

Please know Activities without GPS data will not sync to Strava, but you can share the activity from Samsung Health to create a post on Strava with an image of the activity's statistics. Give this link a try for more information about syncing between Strava and Samsung Health: https://support.strava.com/hc/en-us/articles/360049395572-Samsung-Health-and-Strava

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