Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[Blu-Ray]

Hey. This is happening to a lot of us. Apparently there's a bug in the January software update. Or well it appears that is the issue. Not sure why samsung is dragging their feet on getting a fix out or rolling back the updates which are causing the issue.

[jenn1980]

It's so strange itjust started happening 2 days ago. My fiance has a series 4 watch and it isn't happening to him.

[Blu-Ray]

It's the 7 series apparently from what I have researched. I don't think it's affecting older models. It's hard to tell though as not everyone is posting their model info.

[jenn1980]

I've tried all of that. It factory resets when it has to reconnect to my phone. It says to connect to phone but it's already connected then it factory resets.

[Blu-Ray]

Trust me. I've done it all. Reset, use backup to restore, delete from Bluetooth, delete wear app, reboot phone, reconnect watch, etc etc etc. I've deleted cache partitions, set up as new, deleted backups, tried using the transfer watch to this new phone, even though it's the same phone. I've tried everything. I suggest using the feedback to send a report to Samsung. Hopefully the more they get reports the faster they will fix or roll back the update that broke everything.

[L1Wolf]

This is a somewhat common issue reported by many, including myself. It's quite frustrating, and the canned message by one member doesn't address the issue. One member posted a response from Samsung support claiming that Life360 was causing the watch to be removed from the phone and that they were working on a fix. I don't get the forced reset every day but rather every couple of weeks since the Jan update. I'm just living with it for now, but not doing any extra setup on my Watch until this stops.

[SparkySteve]

My Galaxy Watch Ultra is also doing this, though weekly not daily. Seems like a bug in the January update as my watch has done this with my new S25U bought a month ago and my old S22U starting after the Jan update.

[uservS5XLuzlGj]

I'm having the same exact problem. Did you ever find a resolution?

[userjeYJVNcM1p]

This has been happening to me as well.

[userRYU9R2mm2p]

Same problem here