Original topic:

Galaxy Watch 7/Ultra resetting

(Topic created: a month ago)
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SKCrews2024
Asteroid
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Galaxy Watch

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. šŸ˜”

146 Replies
GreatDrivr
Cosmic Ray
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Galaxy Watch
If I remember correctly, there is a setting to require or not require the PUK for each restart. Try "Settings" -> "Security and Privacy" -> "Mobile Plan PIN".

I have Verizon & I can look up each device's PUK on the Verizon website by logging in & navigating to "Devices". If you cannot find it, I'd recommend contacting your cellular provider, as these are managed & controlled by your provider to help prevent theft amongst other things.

I hope this helps!
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Blu-Ray
Cosmic Ray
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Galaxy Watch
I'm running into this problem as well. I've had to do this multiple times now. I just switched from Apple to Android. I'm definitely feeling I've made a really bad decision.
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Blu-Ray
Cosmic Ray
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Galaxy Watch
Add to this my backup doesn't have my watch face and other settings. I have to redo every %#$^>$ thing. I NEVER had had this problem with apple watches.
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roblc
Constellation
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Galaxy Watch
Yes this has started happening to me recently. Any updates?
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GreatDrivr
Cosmic Ray
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Galaxy Watch
Nothing that I've seen or heard.

Samsung appears to be ignoring it & pretending the issue doesn't exist. As usual.
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jmuse
Constellation
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Galaxy Watch
Yes mine does this frequently, still don't have a fix.
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Chekmate82
Constellation
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Galaxy Watch
My galaxy ultra watch is doing the same exact thing. It's happened twice now
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johnump
Constellation
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Galaxy Watch
Yes I just purchased my watch 7 ultra a month ago and has happen to me twice so far seems like when intake my watch off my arm to charge it will disconnect and promp a full factory reset becoming very frustrating on an expensive device hard to believe samsung doesn't know this is a thing. It better be fixed soon otherwise I will be returning my watch as a manufacturer defect.
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JoshyYokai
Constellation
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Galaxy Watch
I'm having the same issue
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wabbawoo
Constellation
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Galaxy Watch
I'm dealing with the same issue. I have a s23U and I'm reseting my watch as I type this. Thisbis the second time this had happened.
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