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09-01-2024 05:16 PM in
Galaxy WatchI use the Samsung Health app on my Galaxy Watch Ultra, and I noticed that my heart rate remains elevated during rest phases of my workout routines after exertion (150’s bpm) and doesn’t correctly reflect my resting heart rate (60’s bpm). What fixes this issue is running an oxygen saturation measurement, which seems to reset the heart rate sensors (in my opinion).
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09-11-2024 12:20 PM in
Galaxy WatchHello, Welcome to the Community, and thank you for reaching out. We understand the concern with the watch not measuring the heart rate correctly.
Please contact the Samsung health team at 1-855-795-0509 health tracking related concerns.
For Samsung Health related issues, please submit feedback: go to Samsung health App settings > Contact Us > Error Reports.
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09-01-2024 11:25 PM (Last edited 09-01-2024 11:26 PM ) in
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09-11-2024 12:20 PM in
Galaxy WatchHello, Welcome to the Community, and thank you for reaching out. We understand the concern with the watch not measuring the heart rate correctly.
Please contact the Samsung health team at 1-855-795-0509 health tracking related concerns.
For Samsung Health related issues, please submit feedback: go to Samsung health App settings > Contact Us > Error Reports.