I have been using my Watch7 Ultra for about 10days and it has not been recording any of the sleep data for Energy score, sleep coaching and sleep apnea.
I can actually check and see the sleep score on how long I sleep (awake/REM/light/deep) but all I see on the Energy score, sleep coaching and sleep apnea is that I need "x number of more nights needed" and that number never goes down.
I sleep like 7+ hours from 9am to 6pm since I am a night shift worker but it doesn't work.
It works fine for my dad who sleeps at night.
Is there any way for night shifter to make it collect the data?
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Watch 7 not collecting enough data for the sleep apnea tracking.
Please contact the Samsung health team at 1-855-795-0509 for Sleep Apnea and ECG/Cycle tracking related concerns.
Night shift here also. I have had the 3, 4 and now the 5 pro. It's a hit and miss. I downloaded a 3rd party app called sleep cycle and it works pretty well.
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Watch 7 not collecting enough data for the sleep apnea tracking.
Please contact the Samsung health team at 1-855-795-0509 for Sleep Apnea and ECG/Cycle tracking related concerns.
