Galaxy Wearable app not working

[Silverback305]

I am trying to connect my galaxy watch 5 pro to my s23 ultra, but every times at 4-6 percent it disconnects and says the app continues to shutdown. Is anyone else having this issue

[VerbumVeritum]

Settings>Apps>Galaxy Wearables>Storage>Clear cache. Do the same for the Watch 5 manager. Any change? If not, try clearing data instead for both apps, then making sure you're updated, and setting back up.

[Silverback305]

Tried it already, to no success 😒 😮‍💨😔

[Grayo · Accepted solution]

I had this issue! Has the watch been previously enrolled in the One UI 5 beta program? If so, you just need to reinstall the Watch 5 manager from the Beta page.

[Silverback305]

Haven't tried that. I'll give it a shot

[VerbumVeritum]

Let us know how it goes!

[Silverback305]

That worked, I appreciate you all

[Grayo]

Sweet! 🙂

[VerbumVeritum]

Downloading the Watch 5 beta manager was it? If so, please accept @Grayo's solution so that other Members will be able to know about this as well, should they also need help connecting their Watch running the One UI Watch 5 beta software! 🙂

[Dwag1976]

Mine was doing this. I had to send it off to Samsung for them to fix it