Original topic:

Galaxy active 2 back fell off and can't find it

(Topic created: yesterday)
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cocobean18
Constellation
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Galaxy Watch
Out the blue the sensor backing came off, my husband reattached it . Just last week I attempted to charge it and it wouldn't charge, unbeknownst to me the backing wasn't there and the watch no longer works. How do I get another backing?
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Zobb09999
Constellation
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Galaxy Watch

You can get a replacement backing for your Galaxy Active 2 through Samsung's official support or a certified repair center. Check the Samsung website or contact their customer service for guidance on obtaining the part and ensuring proper reattachment.

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realaud
Honored Contributor
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Galaxy Watch
You should let the active 2 die and upgrade to one with wearOS. Support for Tizen is going away.
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