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Original topic:

Galaxy watch ultra app in a loop

(Topic created: yesterday)
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JLeRi
Constellation
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Galaxy Watch

Just purchased a Ultra watch, trying to calibrate ECG function but keeps saying set permission in Samsung health monitor and will not get out of this loop even if i restart my phone. On watch all permissions are enabled. How do I proceed?

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13 Replies
JLeRi
Constellation
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Galaxy Watch

There is no health monitor icon visible

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@JLeRi In my screenshot? Yes, because when I clicked it the menu overlapped the icon. 

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Solution
realaud
Honored Contributor
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Galaxy Watch

As far as I recall you do not have to calibrate the ECG. You would have to calibrate the BP monitor with a cuff.  Since the BP function is not approved or operational in the U.S. that could be why you are in this loop.  It shouldn't even be an option in the Health Monitor app at this point.  Unless you are not in the U.S. and don't have a U.S version of the watch and/or phone.

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JLeRi
Constellation
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Galaxy Watch

Thanks for your patience.

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