Galaxy watch

[YetiMeister]

I have the Galaxy watch ultra, 7th generation of galaxy watch. Recently I have had to repeatedly attempt to reconnect it, only to have to factory reset and reconnect with my backup. Any reason why? Watch is registered, secured etc. It is uncommon for my watch to be away from my phone. I do keep it in my pocket while I'm at work, however it recognizes when it's off the wrist and turns the screen off.

[Robin621k]

What phone do you have?

[YetiMeister]

S24 Ultra

[MamaBird14]

I also have to do this at least once or twice a week with my gen 7 watch. I have an S 25 ultra. Super frustrating and I am ready to send the watch back. My son has the galaxy watch active and is also having the same issue. Does anyone know if it's just a Samsung issue in general?

[usernvF6u0U8FR]

Having the same issue with my Galaxy watch ultra. Still have a watch 5 and 6 that are working normally with my S24 Ultra.

[user8RilgOHGPv]

I have had this issue a few times in the past but I don't what has happened to cause it to unpair 3 times in 2 days. I can't turn off the Bluetooth on my phone without the watch needing to be reset to reconnect.

[rstorms20]

The same thing is happening to me. Time for another Garmin.

[Blu-Ray]

This is a widespread issue. It is from a bug released in the January watch OS update. A fix should be coming in the next update.

[YetiMeister]

I figured, it's more of an inconvenience. All you have to do it factory reset, and upload your last back up

[Blu-Ray]

Problem is, the backups aren't working as well. They finally started to add my watch face. However, I have to go in and redo all the settings and permissions over again. Every time. Yes they carried the watch face over but not what I switched the complications to. So it's more than just an inconvenience it is a pain in the *** because I have to go through all the set up again as well as deal with all those tips or guides again. Even when I say I don't want to later when I go to log a workout it guides me through the buttons again. It resets my assistant. I have to update all the apps again. It's a hot mess. Never seen such a messy backup before. Never experienced this with Apple.