Issues with Galaxy Watch 6 after Watch UI 6 Update

[Sajithkumar392]

Dear Samsung Team,

I am experiencing several issues with my Galaxy Watch 6 after updating to Watch UI 6:

1. The watch frequently locks by itself without reason.

2. Heart rate tracking is not functioning properly, even when continuous monitoring is enabled.

3. Sleep tracking has completely stopped working.

I have already tried troubleshooting steps, including restarting, checking settings, and performing a factory reset, but the problems persist.

These issues have significantly impacted my user experience, and I hope they can be resolved soon. Please advise if there is a fix or if a patch update is in progress.

Thank you for your support.

Best regards,
Sajith Kumar 

[Kenpoturtle]

I'm having the same issue with sleep tracking. It just stopped after the UI 6 update.

[JustJade]

My watch goes from 100% charge to dying within 5 hours since the update. How can this be fixed??

[Fireball2020]

My watch keeps locking up all the time now after the updated which is very annoying

[ChelsBbz]

Me too! The exact same problems! I thought I was going mad! I've reset it several times etc troubleshooted everything and nothing works.

I hope someone from Samsung replies to get this sorted because it's very frustrating.

[Pixelguy1]

I'm having a hard time getting the newest update to apply on my Watch Ultra. Message, Try again later. I have been trying for about 4 days.

[Whipnet]

When I come out of sleep mode or relax or theater, it does not turn my settings back any longer. I have to manually turn on Always On and Sounds again.. every time.

[Sulfate]

After the software update my sleep tracking has been completely inaccurate.

I have performed all troubleshooting and did a factory reset but it didnt work.

Sleep tracking records I'm awake for over 4 hours!!!!

Uninstalled samsung health app and reinstalled still doesn't work

Watch is only 6 months old.

Now gone back to Samsung for repair

Not happy at all!!!.