Original topic:

Issues with Galaxy Watch 6 after Watch UI 6 Update

(Topic created: a week ago)
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Sajithkumar392
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Galaxy Watch

Dear Samsung Team,

I am experiencing several issues with my Galaxy Watch 6 after updating to Watch UI 6:

1. The watch frequently locks by itself without reason.


2. Heart rate tracking is not functioning properly, even when continuous monitoring is enabled.


3. Sleep tracking has completely stopped working.

 

I have already tried troubleshooting steps, including restarting, checking settings, and performing a factory reset, but the problems persist.

These issues have significantly impacted my user experience, and I hope they can be resolved soon. Please advise if there is a fix or if a patch update is in progress.

Thank you for your support.

Best regards,
Sajith Kumar 

5 Replies
Kenpoturtle
Constellation
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Galaxy Watch
I'm having the same issue with sleep tracking. It just stopped after the UI 6 update.
JustJade
Constellation
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Galaxy Watch
My watch goes from 100% charge to dying within 5 hours since the update. How can this be fixed??
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Fireball2020
Asteroid
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Galaxy Watch

My watch keeps locking up all the time now after the updated which is very annoying

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ChelsBbz
Astronaut
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Galaxy Watch

Me too! The exact same problems! I thought I was going mad! I've reset it several times etc troubleshooted everything and nothing works.

I hope someone from Samsung replies to get this sorted because it's very frustrating.

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Pixelguy1
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Galaxy Watch
I'm having a hard time getting the newest update to apply on my Watch Ultra. Message, Try again later. I have been trying for about 4 days.
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