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Original topic:

Maps not working on LTE

(Topic created: 08-27-2022 08:52 PM)
thoughts
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Galaxy Watch
Anyone else getting this? Maps not working when away from phone. 

Data is working, I was able to download a game from the play store. SMS and calling works too. 
My watch is on T-Mobile's Data with Paired Digits cellular plan (works standalone it just copies my phone's number)

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Home_in_BKK
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Maybe check if the watch location is ON.
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thoughts
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Galaxy Watch
I added photos to my post. You can see in the quick settings location is blue, on. Where else do I need to check?
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Home_in_BKK
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Maybe check you LTE setting.Screenshot_20220827_204634_settings_6327_1661658422.png
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thoughts
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Galaxy Watch
That same setting for me is on
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Home_in_BKK
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How about having LTE always on to see if it works without the phone.
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thoughts
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Not 100% sure what you mean but I think LTE is on
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Solution
Samsung_Moderator
Community Manager
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Galaxy Watch

Hello, We understand the importance of using Google Maps on the watch only. Take a look at this article providing steps for using Google Maps, as well as some other popular apps. https://www.samsung.com/us/support/answer/ANS00089182/ 

 

If the watch is still not allowing you to use the app on the watch, a factory reset is recommended. https://www.samsung.com/us/support/answer/ANS00084702/

 

For additional assistance, we recommend contacting customer support at 1-800-726-7864 for remote support.

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