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‎08-10-2024 04:19 PM in
Galaxy WatchSolved! Go to Solution.
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‎09-05-2024 06:13 AM in
Galaxy WatchThank you for that information. I would recommend submitting an error report, as this will allow our engineering team to get a look at the symptoms you are experiencing. Please use this link for the steps to properly submit an error report: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/
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‎08-28-2024 11:55 AM in
Galaxy WatchThank you for reaching out . I can certainly understand your concern with the time not updating while you are using the media player on the watch. In order to better assist you, what watch are you using and what type of device is your watch paired with?
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‎08-28-2024 12:49 PM in
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‎08-29-2024 06:10 AM in
Galaxy WatchThank you for that information. Are you using the media player on your watch to control a specific app when you are experiencing these symptoms?
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‎08-30-2024 04:33 AM in
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‎08-30-2024 06:17 AM in
Galaxy WatchThank you for that information. Just to clarify, the time won't update on the watch or the phone when this is happening?
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‎08-30-2024 06:52 AM in
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‎09-04-2024 07:14 AM in
Galaxy WatchThank you for that information. Just to follow up, have you already tried resetting your watch? If you haven't tried resetting your watch, I would recommend trying that. Give this link a try for the steps to back up your watch and reset: https://www.samsung.com/us/support/answer/ANS00084702/
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‎09-04-2024 07:27 AM in
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‎09-05-2024 06:13 AM in
Galaxy WatchThank you for that information. I would recommend submitting an error report, as this will allow our engineering team to get a look at the symptoms you are experiencing. Please use this link for the steps to properly submit an error report: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/