JUMP TO SOLUTION Solved

Original topic:

Microsoft Teams caller unknown

(Topic created: a month ago)
274 Views
ggray223
Constellation
Options
Galaxy Watch

I have a Watch4 Classic and love the integration with my S23 FE phone.

The one thing that frustrates me is when a Microsoft Teams call comes in, it shows "caller unknown".  It will flash the caller name for a second, then switch to "caller unknown".  And then after, it shows me the name of the caller I missed.  So it does know the caller ID.  I usually am not fast enough to look at my watch in time to see the name of the caller before it switches to "caller unknown"  

I love that I can walk around my office at work and not always carry my phone and still not miss calls.  (the main reason I have the watch)  But if I am talking to someone in person, I am not sure if I should answer the Teams call when it says "caller unknown".  Of course the ones I don't answer are from someone important that I needed to talk to.  

Anyone run into this and found the solution?  I have spend many hours searching the internet for a solution.   

Cheers

Galaxy Watch Fan

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

0 Likes
Reply