Original topic:

New watch ultra does not ring with phone call after exiting sleep mode!!!

(Topic created: yesterday)
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MrStimpy
Cosmic Ray
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Galaxy Watch
I have restarted both phone and watch many times. I do not have dod turned on. EVERY time I exit sleep mode in the morning, my watch fails to ring or vibrate when I get a phone call on my new fold 6!!! I also noticed the Bluetooth symbol is not showing on my watch. It is connected according to phone and on the phone in the wear app it shows connected, I tested by asking battery info, worked. The watch connections show it is connected on Bluetooth. So everyday I have to reboot watch and phone to restore the watch ringing when I get a phone call. THIS US A BUG!! I have tried other diagnostics also. 
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12 Replies
realaud
Honored Contributor
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Galaxy Watch
You should put in an error report.
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MrStimpy
Cosmic Ray
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Galaxy Watch
How? I thought they would get the message from here...
realaud
Honored Contributor
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Galaxy Watch
The developers do not read the forums. This is peer to peer help, as such, other users may help you troubleshoot some issues, but we can't fix anything. To send an error report, go to the support tab in the members app. Tap on send feedback then tap the arrow to select the subject and write up your issue(s). Make sure your system log gets uploaded.
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