Overheating and turns off

[Samsung_Uaytd7K]

Overheating and turns off

[coopaloop]

That's only one reason why I sent mine back and got me a fitbit

[SamsungRei · Accepted solution]

I understand how frustrating this is. 

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/ Also try resetting the watch. https://www.samsung.com/us/support/answer/ANS00084702/

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include the model code and the serial number or IMEI number of the watch.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo