Original topic:

Problem with wearable app not recognizing my Google account to connect my S22Ultra with Galaxy watch 7

(Topic created: Monday)
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ChristosK
Constellation
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Galaxy Watch

I can not conect my samsung galaxy s22 ultra with my brand new galaxy watch 7. The problen i reserve during the setup is that wearable app doesn't recognise my google account and i can't continue. The result is that my watch never starts and i can't use it. My phone have android version 14, One UI 6.1 and my watch have system version 14, One UI version 6.0 and Wear OS 5.0

How can i fix wearable app to recognise my google account?

3 Replies
realaud
Honored Contributor
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Galaxy Watch
Are you signed into the watch and phone with the same Google account?
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Galaxy Watch
Try resetting your watch to factory reset. If it isn't "recognizing" your Google account, my guess is it is looking for another account instead (Samsung account possibly). A reset should clear all accounts on it for a fresh link up.
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NormanS
Astronaut
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Galaxy Watch

I encounter the same issue using S22 and Watch 6: Sign in request to Google account says I am signed in already and does not continue Watch setup.

I did factory reset to my watch, and I use different mailaddresses for Samsung and Google. All Samsung and Google apps are updated.

Can you help?

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