I just got a new Galaxy Ultra, and I get the above message when I try to use Samsung Find. I was on chat for over 3 hours. They got me to reset my watch. Unregister and reregister the watch on the Samsung site. Shut down and restart my watch. Shut down and restart my phone. Update the Smart Switch app. None of that helped.
One of the main functions of my Galaxy 5 Pro, which I traded in to get this one, was to find my phone. That function worked just fine on the Galaxy 5 Pro, so it's not like I don't know how to do it. And I see lots of other people are having the same problem. Has anyone found a solution?
