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Original topic:

Unable to receive Whatsapp notifications on the Galaxy watch 6

(Topic created: 08-21-2023 06:02 AM)
CC_NY
Astronaut
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Galaxy Watch

Hi everyone,

 
I just got my galaxy watch 6 last week and my Samsung Flip 5😁. Sadly my Whatsapp notifications are not coming through on my new watch. I had a galaxy fit watch 2 for 4 years so I know how to work the watch and the app. Something is going on. Is anyone having this issue with the new watch?
 
Also, I contacted WhatsApp directly and they responded: "Unfortunately, this issue is out of the scope of support that WhatsApp can provide."

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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch

Are any other apps failing to notify also? Is Whatsapp toggled on in the Galaxy Wearables app, under Settings>Notifications>App notifications? Is Whatsapp installed on the watch?

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VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch

Are any other apps failing to notify also? Is Whatsapp toggled on in the Galaxy Wearables app, under Settings>Notifications>App notifications? Is Whatsapp installed on the watch?

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CC_NY
Astronaut
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Galaxy Watch
Seems to only be WhatsApp not workingScreenshot_20230821_102827_Galaxy Watch6 Manager.jpg
CC_NY
Astronaut
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Galaxy Watch
Aha! Problem solved. Just did it and now it's working. Thank you for your help.
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch
Awesome! I'm happy to hear all is working as expected now! If you wouldn't mind, make sure to mark this topic as solved (three dots, accept as solution) by my previous post. This will allow the thread to stay active in the Community so that other Members can take advantage of this information as well!