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09-06-2023 03:03 PM in
Galaxy Watch1 Solution
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09-13-2023 12:42 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with the time showing incorrectly on your watch and would be happy to look into this further for you. The first step I would recommend would be to clear the cache on the clock app on your phone. This will be where all the data is syncing from on your watch for the world clock.
If you have cleared the cache for the clock app and are still experiencing these symptoms, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptom you are experiencing. Give this link a try for the proper steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
Please feel free to reach back out to the community in the future if you need any further assistance.
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09-13-2023 12:42 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with the time showing incorrectly on your watch and would be happy to look into this further for you. The first step I would recommend would be to clear the cache on the clock app on your phone. This will be where all the data is syncing from on your watch for the world clock.
If you have cleared the cache for the clock app and are still experiencing these symptoms, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptom you are experiencing. Give this link a try for the proper steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
Please feel free to reach back out to the community in the future if you need any further assistance.