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Watch 4 screen burn-in

(Topic created: 08-24-2022 06:31 PM)
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SuperBoop
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Galaxy Watch
I like using the AOD on my watch, but it always leaves a little ghost outline of whatever was my watch face. I understand it's an OLED or Amoled and those get it alot, but couldn't Samsung add some optimization for this? Maybe slow down the refresh rate a lot like on the phone? 
Wish this didn't happen, i assure you Samsung, I don't need an amoled on the tiny screen of my watch. 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello, We understand how frustrating screen burn-in is. This article provides several suggestions for preventing screen burn-in on the watch. https://www.samsung.com/us/support/answer/ANS00080924/

Once an image becomes embedded in the screen the watch would need service to be corrected. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hello, We understand how frustrating screen burn-in is. This article provides several suggestions for preventing screen burn-in on the watch. https://www.samsung.com/us/support/answer/ANS00080924/

Once an image becomes embedded in the screen the watch would need service to be corrected. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html