Original topic:

Watch 7 44mm error 2001 trying to set up mobile network

(Topic created: 10-16-2024 01:11 PM)
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AliKaya
Cosmic Ray
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Galaxy Watch

Hii guys. I bought a watch 7 today and set it up. I can't set up the mobile network. It keeps showing the error code 2001. Has anyone experienced this before? How can we solve it? 

8 Replies
Charkatak
Honored Contributor
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Galaxy Watch
Do you have a watch data plan subscription from your carrier?

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AliKaya
Cosmic Ray
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Galaxy Watch
Yes I have
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Charkatak
Honored Contributor
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Galaxy Watch
Tried contacting the carrier? If they won't help, then try reporting the error in this app through support tab.

AliKaya
Cosmic Ray
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Galaxy Watch
Yes I contacted them but it didn't work. I will search on other forums maybe someone has the same problem
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ChaosSaber
Honored Contributor
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Galaxy Watch
What carrier?
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AliKaya
Cosmic Ray
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Galaxy Watch
T-mobile
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ChaosSaber
Honored Contributor
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Galaxy Watch
Did you try the qr code?
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AliKaya
Cosmic Ray
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Galaxy Watch
I think my wife's mobile internet is not active because it is active on another phone and the phone I use has digits. Customer service said that if I turn off eSIM on my iPhone and install the new line on my Android phone, it will work. . We will see
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