Original topic:

Watch 7: Unable to access the Energy option in the app

(Topic created: a month ago)
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useroZb4Nz11eZ
Cosmic Ray
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Galaxy Watch

Hello, I am experiencing difficulties in activating the energy option in Samsung Health on my Watch 7. Despite following the instructions provided on the watch, which direct me to my mobile phone, the activation process remains unsuccessful. I would appreciate your assistance in resolving this issue.

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with the energy score not working on your Galaxy watch 7. Just to clarify are these the steps you are using to check your energy score: https://www.samsung.com/us/support/answer/ANS10003272/

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