Original topic:

Watch 7: no audio on calls

(Topic created: Sunday)
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JP92773
Cosmic Ray
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Galaxy Watch

I have the new Galaxy watch 7, it's really nice, was working fine, but as of last week I have no audio for calls. It doesn't matter if I made or recieved the call. The audio doesn't work. I purchase the watch about two months after I got my Galaxy S24, for the convenience factor or text, call & notifications. Unfortunately everything works fine still besides the call audio. 

 
Does anyone have any suggestions or tips ? I'm not sure what the issue is. I've restarted the watch already as well. 
12 Replies
JP92773
Cosmic Ray
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Galaxy Watch
I would normally use the watch speaker. I do own some earbuds but they're not Galaxy Buds & I don't use them often, only for music
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realaud
Honored Contributor
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Galaxy Watch
I was curious as to whether the problem also happens with buds (any buds/headset will do), or it's just a problem with the watch speaker. Did the beta update fix it? You can do a diagnostic on the speaker in the members app support tab.
JP92773
Cosmic Ray
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Galaxy Watch
With buds, I'm not sure. With my phone the speaker is fine. The issue was the beta, I just got on beta 3 works like new now.
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