Original topic:

Watch is disconnecting/unpairing from my phone and alerting me to reset my watch

(Topic created: Tuesday)
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Members_KPM67hZ
Constellation
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Galaxy Watch

Every week or 2 my watch is disconnecting/unpairing from my phone and alerting me that I must Reset my Watch. This is getting aggravating, it's not a quick process. Is there a reason this continues to keep happening? 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Members_KPM67hZ I have not experienced this behavior. Which watch and which phone are you using? 

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Members_KPM67hZ
Constellation
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Galaxy Watch

Samsung Galaxy 7. I was advised to reboot the watch but that actually made it worse, now it's happening daily. Samsung has requested I send it in for them to look at. 

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Members_KPM67hZ
Constellation
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Galaxy Watch

Sorry, I didn't completely answer your question. The phone I have is the Samsung flip 3. I had a Galaxy 5 watch with this phone and never had any issues. 

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