Watch trade-in eligibility

[Members_v6Wnaeg]

Will my watch trade-in have any issues if it doesn't have the serial number, model number, display size, etc. printed on the back (generic backplate)? I just noticed this on the (originally bought used) Galaxy Watch 4 Classic I'm planning to trade in.

[MrXGeekX]

Go to the Samsung shop app

[Members_v6Wnaeg]

Thanks. I previously got routed to a sales representative when I asked this question by chat, but I'll try to specifically ask to be routed to trade-in support.

[MrXGeekX]

Absolutely! Glad I was able to help you resolve your issue

[Zrnie]

You probably can sell it for more to another person tbh

I personally am going to give mine to another person who has no watch. I'd rather pay it forward in a way

[Members_v6Wnaeg]

That's a really nice sentiment! Trading in though actually yielded a $200 trade-in discount towards the GW7 (before pre-orders ended); I'm still in the return window, so I'll probably just return the GW7 if this seems like it won't work out.

[Zrnie]

Good luck 🤞 I personally am holding out for next year.

[Ethy]

I don't think you will have any problems trading in your Watch 4. I traded in my refurbished 4 Classic for a 6 Classic back in April. Process was pretty easy. Be sure to document your SN and other details of the watch before sending it in. Also, document the packing process. As some users have reported Samsung claiming empty packages.