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Original topic:

Cant Register my sound bar Q HQ-600

(Topic created: 05-23-2023 12:11 PM)
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Anmol1984
Constellation
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Home Theater

Dear Team,

                       I have Bought Samsung Q Series HW-600 B, But failed to register the same in my device list.

 

Please update as soon as possible as to fix and get things. 

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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hi there, I can certainly understand the concern with getting your sound bar registered. Are you trying to register it on your Samsung.com or SmartThings account, or on something else? Are you receiving any error messages when trying to register? 

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Anmol1984
Constellation
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Home Theater

It shows only for us based, non us based registrations are not facilitated.

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Out of curiosity, are you located in the US? If you aren't or if the device isn't a US model, you'll need to contact your country of origin via the following link: http://www.samsung.com/visitcountry