Original topic:

Q950a Soundbar drop outs

(Topic created: 03-24-2024 11:56 AM)
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MARKclarke81
Constellation
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Home Theater

New Samsung oled to with new q950a sound worked fine before this new update now I’m getting sound drop outs every 5 minutes so annoying so Samsung please fix this bug on a new update otherwise a lot of people is going to be getting there money back. 

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Samsung_Moderator
Community Manager
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Home Theater

Hello! Thank you for reaching out! I know that this can be frustrating with your audio dropping out like this. I would recommend trying the information in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01109876/. Please let me know if this helps.

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Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello! Thank you for reaching out! I know that this can be frustrating with your audio dropping out like this. I would recommend trying the information in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01109876/. Please let me know if this helps.