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Original topic:

Samsung q990b soundbar- alexa

(Topic created: 06-10-2023 05:07 PM)
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sridharganeshd
Constellation
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Home Theater

When voice command to alexa to play music on Spotify, it says Spotify is not supported. Spotify skill is enabled and my echo responds and plays spotify with voice command. Any help please... 

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DanG92263
Honored Contributor
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Home Theater
Have you added the soundbar as a device in the Alexa app?
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sridharganeshd
Constellation
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yes..i have added

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Hello! Thank you for reaching out! I see how uising the voiice commands is really useful. I would recommend trying to disconnect it from smartthings then reconnect it to get this to work. You can also follow the guide in the follwoing link : https://www.samsung.com/us/support/answer/ANS00078932/

 

If this does not help you can also go to our smart things community to get more help as they will have more smart things ethusist in there. You can use this link to get there: https://community.smartthings.com/

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