I Am EzAce
Cosmic Ray
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‎08-06-2023 09:53 PM (Last edited ‎08-06-2023 09:54 PM ) in
Home Theater
Hw-q60b
Purchased what was supposed to be an open box product missing a remote. Had a suspicion it was the floor model at bb because there was velcro pads underneath. Have a remote for jt now and can't figure out how to get it out of store mode even after firmware update. Anyone know how to fix this?
Solved! Go to Solution.
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HawaiianSavage
Comet
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‎08-06-2023 11:26 PM in
Home Theater
With the power off, Press and Hold the Volume Down Button on the soundbar until the display comes on and use the remotes navigation pad/buttons to change the shop mode setting.
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HawaiianSavage
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‎08-06-2023 11:26 PM in
Home Theater
With the power off, Press and Hold the Volume Down Button on the soundbar until the display comes on and use the remotes navigation pad/buttons to change the shop mode setting.
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Samsung_Moderat or
Community Manager
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‎08-07-2023 07:47 AM in
Home TheaterHi! If you move forward with the steps provided by @HawaiianSavage, you'll be up and running!