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Update LOVE !! - 2016 Soundbar w/ Dolby Atmos HW-K950

(Topic created on: 1/15/17 9:54 AM)
Tweetatoo
Halo
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Home Theater

Needs update !! 2016 Soundbar w/ Dolby Atmos HW-K950 Hey Samsung Support This sound bar really needs to be updated to get those back wireless speakers working, you can hardly hear anything even when bringing the individual volume up, it also seems to have handshake issues with your SAMSUNG TV's. DTS-X support would be amazing ! Overall it's a good bar but really could be fantastic if you gave us a little software/firmware update love !

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GremlinX
Asteroid
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The one thing I found out with my setup is; UN65KS9000D,UBDKM85 and HW-K950. What I needed to do was make sure I had my TV set to HDR, sound output to surround, my DVD player output had to be set off of auto and select the 4k output setting, only then did the Atmos work correctly. The blue light is hard to see but it's on the upper right corner almost near the end.

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jbdred
Asteroid
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correct Atmos is not supported over optical. You might need to go into your Sony blue ray player and change the sound output mode to pcm also.
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userHpt4EFoq8a
Cosmic Ray
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Pcm doesn't work either? Gotta use bitstream

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usercQJKzEqzLB
Cosmic Ray
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1) The vast majority video content is not encoded with Dolby ATMOS - look for the ATMOS logo, not just Dolby 5.1 or whatever

2) The AVR scroll bar indicates its a surround sound format, but not ATMOS.  This is not "fake surround.", it just means it is another format like DTS or Dolby  5.1.  ATMOS sends a unique signal to the upward speakers as well as to the general surround speakers.
3) Make sure you have the latest firmware updates on your soundbar - read earlier threads
4) BluRay output must be bitstream.  Go into your BluRay menu - not the BluRay disc menu
5) ATMOS only passes through HMDI - not optical or any other connection
6) HDR or 4k has nothing to do with the soundbar getting ATMOS signal.
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user8Oq0tE6qQH
Constellation
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There needs to be an update to increase the volume on surrounds. Bose had a similar problem with the virtual invisible rear speakers for their sound touch 300. Front stage on the soundbar is excellent. The rear speakers on the other hand are way too low 

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usercQJKzEqzLB
Cosmic Ray
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There are "relative" volume controls for all speakers and the sub-woofer.   They can be accessed with the remote.  You scroll through speaker selections that appear on scroll bar and then adjust the volume.   Also, one of the firmware updates apparently enhanced rear speaker volume.   So, make sure you have done firmware updates.

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usercQJKzEqzLB
Cosmic Ray
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To further clarify the issue around ATMOS -  

While there are numerous surround formats,  the vast majority are designated 5.1   The 5.1 implies there is a front center, front right, front left, rear right and rear left speaker arrangement (that's five).   The .1 implies there is also a single subwoofer.   There are some that go further with 7.1 or 7.2, but I've never seen these listed on any video formats.    ATMOS encoding does go further and could also be listed as 5.1.2   The 5.1 is the same surround as above and the final .2 implies two channels that either fire upward or ceiling mounted speakers.    Obviously, in the case of the HW-K950, there are two speakers that fire upward.    

 

Reviewing Netflix and Amazon streaming video offerings, I was not able to find any that list Dolby ATMOS or 5.1.2 audio formats - even on the 4k offerings.   Almost all of them list 5.1 which could be either Dolby or DTS.   So, you get real surround sound, but not ATMOS.    The only time my ATMOS light goes on at this point, is when I play a BluRay that indicates Dolby ATMOS audio.    If anyone else can point me to a Netflix or Amazon streaming video that lists ATMOS or 5.1.2 audio, I would be very interested in testing it out.

 

An excellent reference with full explanations of different formats, etc can be found on lifewire.com   Articles explaining DTS Neo:6, which really is fake suround sound, 5.1 vs 7.1 vs 7.2, etc and why PCM actually would by-pass the ATMOS decoding compared to bitstream, etc........

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userrFsq2eF5Wl
Astronaut
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There are many Dolby Atmos titles on Netflix and Amazon Video.  Just search "Dolby Atmos". Netflix displays Atmos on the description of each title. Many of the 4K titles will show up as you scroll through…

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userDmFHKvWUrQ
Astronaut
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.I have a Sony UBP-x800 Blue Ray/4K/atmos supported player.

 

I do too and I was not able to get the Atmos Blue light ON and Atmos scrolling text, although I had set my Sony UBP-x800 Audio Output setting to PCM (as suggested so many times on the internet).

 

BUT when I put my Sony UBP-x800 Audio Output setting back to Auto, I imm got the Atmos Blue light ON on the soundbar including the scrolling Atmos text PLUS the GREAT Atmos sound finally.

 

So it does work for the Sony UBP-x800 as long as you set the Audio Output setting to Auto and NOT PCM.

 

Greetings

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usercQJKzEqzLB
Cosmic Ray
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There are many references in this thread that specify audio must be set to BITSTREAM - NOT PCM.  I have left this not at least 3 times myself.

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