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Original topic:

connect usb error message HW-Q6CT soundbar

(Topic created: 03-17-2024 02:09 PM)
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Broman_Stumpy
Constellation
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Home Theater

only displays connect USB it will not switch to ARC, BT, etc. I've disconnected everything, powered down, powered off, hard reset, soft reset. Without doing a factory reset. Hoping someone knows a trick or something before I decide to waste even more money and buy another system from somewhere. 

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All4dom
Nebula
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Home Theater

Try & call Samsung for help. They just fixed my q600c soundbar. Was a board & controller issue.

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Solution
All4dom
Nebula
Options
Home Theater

Try & call Samsung for help. They just fixed my q600c soundbar. Was a board & controller issue.