There are scratches and paint chipping off my refrigerator and stove. After doing some research to find a paint that could be used to touch-up, I'm finding many angry customers that are having the same issue. There is a third-party company making $70 on selling a paint color that does not match. My question is, why is Samsung not doing what they can to keep customers happy? Instead there are third parties trying to make money. I understand the wear and tear, but why not make a repair paint to appease customers when it starts to wear off? I am a Samsung user in every appliance/device possible in my home. I'm staring to get disappointed with home appliances. Can we get a solution for this because Stratus Grey is not the color!! Thanks.
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find a matching touch up paint. I recommend checking with SamsungParts.com or calling 1-800-627-4368 to reach our parts department. They are the best resource to find Samsung parts and accessories, and even touch up paint.
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find a matching touch up paint. I recommend checking with SamsungParts.com or calling 1-800-627-4368 to reach our parts department. They are the best resource to find Samsung parts and accessories, and even touch up paint.
