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Broken door bins on RF220NCTAWW Refridgerator

(Topic created: 08-10-2023 10:05 AM)
silentbystander
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Kitchen and Family Hub

I have a fridge we purchased locally and the door bins are now cracking. 

I'd like to see if this is a known issue or can be replaced under warranty. I've seen others with similar issues, and am hoping for a positive response. 

 

Thank you, 

 

 

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Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hello there! The warranty would depend on if the unit was purchased from an authorized retailer. Here’s a list of authorized retailers: http://www.samsung.com/us/peaceofmind/authorized_resellers.html

 

If the unit was purchased off of Facebook marketplace or something of that nature, it more than likely will not come with a one-year manufacturer’s warranty.

 

To find out what the warranty status is, please check the retailer list, and if it was recently purchased you can reach out to a moderator directly with your model, serial number, a copy of the original bill of sale, and your contact information to set up a request for the bins.

 

If the unit is out of warranty or doesn’t hold a manufacturer’s warranty, you can purchase new bins from the Samsung parts website. http://www.samsungparts.com

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello there! The warranty would depend on if the unit was purchased from an authorized retailer. Here’s a list of authorized retailers: http://www.samsung.com/us/peaceofmind/authorized_resellers.html

 

If the unit was purchased off of Facebook marketplace or something of that nature, it more than likely will not come with a one-year manufacturer’s warranty.

 

To find out what the warranty status is, please check the retailer list, and if it was recently purchased you can reach out to a moderator directly with your model, serial number, a copy of the original bill of sale, and your contact information to set up a request for the bins.

 

If the unit is out of warranty or doesn’t hold a manufacturer’s warranty, you can purchase new bins from the Samsung parts website. http://www.samsungparts.com

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