Kitchen and Family Hub
| Custom List Message Item |
|---|
|
I recently purchased a Samsung Smart Range, and the features mostly behave the way I would expect given safety considerations, but one glaring gap... View Post 
Samsung_Moderator
Hello! Thank you so much for sharing your insight into the user experience with this range. Samsung ... View Post |
|
So for about a month now the freezer and the flex zone part of our fridge has had no lights, I've replaced them and to no avail nothing was... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your lights not working, and now your refrig... View Post |
|
We just installed our brand new slim microwave model ME11A7510. When we turn the light on, our breaker pops. The breaker is fine when we use the... View Post 
NEEMAN_ZACCAI
I've worked with electricity for a few years, a microwave should be on a 20 Amp breaker by itself an... View Post |
|
MODEL:Â RF265BEAESR The family hub touchscreen has not worked properly since Samsung ended the use of the Family Hub App and moved to the Smart... View Post
Samsung_Moderator
Thanks so much for reaching out about this. I can definitely understand your frustration with your r... View Post |
|
I have a refrigerator RS277 (full model code RS277ACBP/XAA) whose control panel lights are faded out. Fridge and freezer remain cool. View Post
Samsung_Moderator
Hi there! Thanks so much for letting us know about this. If the lights on your display panel are not... View Post |
|
This occurred on May 9, 2022 and I have yet to receive a response from Samsung's alleged "Escalation Department" View Post |
|
Hi, I have a Samsung dishwasher that is 15 months old, just three months out of warranty. I've noticed whenever I run a cycle, regardless of... View Post
Samsung_Moderator
Oh no! I hated being without a dishwasher, so I understand your pain. You've done a vast majority of... View Post |
|
I am looking to buy a Bespoke refrigerator. I have some questions concerning the beverage center option vs the auto pitcher option. I like the... View Post 
userW1aIQn2pXp
For others that are looking for an answer, support claims the door must be closed. View Post |
|
After replacing the water filter, I cannot get the filter light to turn off AND the refrigerator keeps "dinging". Â Â ... View Post
Samsung_Moderator
If the troubleshooting provided does not help I recommend letting a service technician have a look. ... View Post |
|
Recently purchased the flex duo range been wanting one for years. Sadly this is only products from Samsung that has let me down. Â After using... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
|
Can the bespoke refrigerator accept wood panels? View Post
Samsung_Moderator
Hello! I completely understand your concerns about the refrigerator accepting the wood panels. I'll ... View Post |
|
The broiler on my Samsung oven has started to randomly switch itself to broil and burns whatever was baking. I've seen a couple other posts on... View Post
Samsung_Moderator
Hi there, Thanks so much for letting us know about this. I can definitley understand the concern wit... View Post |
|
Just bought new Samsung oven, love it. From the smart things app I am able to send a recipe oven setting from 'Smart Recipes' by... View Post
Samsung_Moderator
Hi there! Thanks so much for this helpful feedback. We'll pass this information along to the appropr... View Post |
|
I Have the RF28T5001SR Refrigerator with ice maker in bottom freezer. It keeps breaking the ice over and over until you only have a few full size... View Post
Samsung_Moderator
Thanks so much for asking about this. I do have the following link to some troubleshooting steps you... View Post |
|
I can't be the only one that is perplexed by an electronic device in 2022 that still loses time after a power outage and has to be reset. ... View Post 
FLGalaxyUser
I understand the issue quite well. Computers have had CMOS batteries in them for decades to solve th... View Post |
|
I recently moved and had to take the doors off of our Samsung smart fridge after putting it all back on it will not stop alerting that the door is... View Post
Samsung_Moderator
Hello, I can definitely understand the need to have your refrigerator doors closing properly. But no... View Post |
|
I have searched hi and low for a place to order a grate for my gas range. I have a rubber foot issue and have read, at numerous sites, that Samsung... View Post 
LostInMyWoods
still looking for help here ... has anyone found square rubber feet that fit? View Post |
|
I don’t know what is wrong with Samsung but everything is so frustrating. To start with, I’m not allowed to reply to any post in this community ... View Post
Samsung_Moderator
Hello there, I am so sorry about the concern with replying to message within Community and would lik... View Post |
|
I only care about my Outlook calendar but it does not sync - how can I make it my default calendar and delete all the others? I'm not going to... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I think I may have the solution for you. Gi... View Post |
|
Hi there, I have looked and looked and looked for any information about how to turn on and off the sound of my dishwasher DW80R2031. Nowhere in... View Post
Samsung_Moderator
Thanks so much for asking about this! I checked the user manual for this model to be sure, and this ... View Post |
|
When i try to change the temperature on my fridge the control panel sends a weird temperature  The freezer temperature works fine but... View Post 
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some stress by trying this lin... View Post |
|
Need help, have reset with switch and unplugged fridge still not changing View Post 
userX3wfmPi9Y3
Having the same issue. This is clearly a software issue as the trouble started after a pushed update... View Post |
|
The gas stays on. This is a safety hazzard because I cannot see that the flame is out when there is a pot on it. This only happens on the small... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for concern with this flame issue, if this is still occu... View Post |
|
Our microwave will be showing the clock, and then randomly just show "PRESS OK OR START.." and then if you do press OK or start, it starts... View Post
Samsung_Moderator
Hi there! Thanks so much for letting us know about this. I can definitely understand the concern wit... View Post |
|
I keep adding food items and expiration dates to my Samsung Family Hub refrigerator and they are there for a day or two and then they disappear.... View Post
Samsung_Moderator
I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or emailed a... View Post |
|
Hello, I have a Samsung rf28jbedbsr fridge and when you open the freezer drawer the light does not come on. I've tried replacing the LED light... View Post
Samsung_Moderator
Hi there! We appreciate you sharing this. Since you have already replaced the light and it is still ... View Post |
|
Hello,A few months ago I started having problems with my Ring app on the Samsung Family Hub Fridge. When the doorbell rings notifications are not... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to our SmartThings... View Post |
|
Hello  My Samsung glass flat top stove HOT SURFACE light will not go off after two days.  How can I fix it? View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. If you unplug the unit or cut the power to ... View Post |
|
Recently I was trying to get something out of the freezer but I accidentally broke off a part in the process. After this the water and ice... View Post 
Samsung_Moderator
Hi there! I can certainly understand your concern with this broken part. You can purchase replacemen... View Post |
