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Hello, We’ve had our Samsung Bespoke Refrigerator for 4 weeks now and twice we’ve had soda cans explode inside the Flex Zone drawer. At first the... View Post 
JBTechfanatic
This happens for a few reasons 1 temp set to cold. 2. Drawer not shut or sealed all the way. 3. Some... View Post |
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My new oven allows me to go through the process in the smart things app but my wifi router is greyed out. It won’t even let me choose it as an... View Post 
Samsung_Moderator
Hi there, I can certainly understand the frustration of not being able to connect your oven. If the ... View Post |
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The flipper is broken. Well, that's what it's called on YouTube, lol. The flipper (think the official name might be mullion)Â is the middle... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. To purchase replacement parts and accessories, we re... View Post |
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How do I turn off the ice maker in a Model RF18HFENBSR French door Freezer. It keeps icing up! View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. According to page 26 of the user manual for this mod... View Post |
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...whatever I'm doing. Fridge model is RS27T5561SR. I tried to do reset factory, it didn't fix the glitch. Is there chance to fix it on my... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly see how frustrating it would be to ... View Post |
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super odd, my fridge will start playing whatever was on spotify like a minute or so after i walk by. this has happened five or six times daily. i... View Post
Samsung_Moderator
Hi there! I can definitely understand how frustrating that would be!Spotify allows its users to log ... View Post |
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It happened again. I got to the store and I tried to bring up my shopping list only to have the software tell me I need the Cooking app installed.... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with not being able to properly use this amazi... View Post |
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Should we turn off the ice maker when we go on vacation?  Thank you View Post 
notforhire
another trick: take an old-school ice tray, fill it up and let it freeze. when you leave, turn it ov... View Post |
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I live in an area where frequent power outages are common, at least monthly, and each time an outage occurs my refrigerator control panel has an... View Post 
SatelliteMike
use a ups That is STRONG Enough To Power Your Fridge. CYBERPOWER made by APW is a great product for ... View Post |
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My dishwasher door open automatically 2 or 3 minutes before the cycle ends is it acceptable ? View Post
Samsung_Moderator
Hi there, Thanks so much for asking such a great question. It sounds like you have the auto release ... View Post |
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Hello, my fridge keeps freezing my veggies and anything in there. nothing is blocking the vent. we increase the temp to 39F and stop power... View Post
Samsung_Moderator
Hi there, I can certainly understand the concern with items freezing in the refrigerator section. Bu... View Post |
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I need to replace the button control panel on my Samsung microwave model# ME17R7021EW/AA I am having NO luck using Samsung website to identify... View Post
Samsung_Moderator
Hey there! I can definitely understand your frustrations and am delighted to assist you! Since you'r... View Post |
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Decided to delete and reconnect my cooktop in Smarthings app. Now I regret it. Trying to repeat all the steps as per manual: - Enable AP mode -... View Post
Samsung_Moderator
Hey there! I would suggest reaching out to our Smart Things Department either at 866-813-2404 or htt... View Post |
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no light on the refrigerator model RS25H5111SG/AA interior View Post
Samsung_Moderator
Hello! I do apologize for the delay in response. I would like to advise you that it sounds like you'... View Post |
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I purchased my Samsung 24.73 cubic foot 4-door French door refrigerator  with ice maker (model #RF25HMEDBSG) in January 2019 and have no problems... View Post
Samsung_Moderator
Hi there, I can certainly understand your concern with your dispenser continuously dispensing water.... View Post |
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Hi fellow Samsung owners, We always get that error after signing in our ref. As far as I know, we haven't signed-in successfully ever since... View Post 
crystalunicorn
Thanks for following up on this @DanG92263 . I did a hard reboot as Support suggested and it solved ... View Post |
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Accidentally switched off the power button and now is show the error code Po and many numbers. I tried everything but it’s impossible to unlock it.... View Post 
BlackStallion
Restart the cooktop using the Power button to clear the error code, if necessary. Restart the cookto... View Post |
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Hi, I have the above dishwasher, and recently it has started making a noise, which seems to be coming from the door, and beeping a few times before... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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I have a recently purchased Samsung Bespoke 3 door refrigerator with Family Hub. The software was upgraded to 7.0 Â shortly after connecting to... View Post 
Gossipfunda
I'm sorry to hear about the issues you're experiencing with your Samsung Bespoke refrigerator and th... View Post |
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I was trying to change out the filter on my 4-door refrigerator. I must have turned it in the wrong direction. I heard something pop. Now the... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand your concern with y... View Post |
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I moved and purchased 4 kitchen appliances from samsung.com under my samsung.com account. I can see my order in my profile but I have no registered... View Post
Samsung_Moderator
Hey there y'all! Sometimes there's a glitch in the system that makes it hard to register your device... View Post |
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Help. I'm soooo frustrated and disappointed that my BRAND NEW Samsung cooktop has multiple blemishes that won't scrub off (I've tried... View Post
JBTechfanatic
I'm so sorry to hear as I have been there before. Unfortunately what I have realized is nothing come... View Post |
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Hello, it looks like someone hacked my Fridge's Family hub , they turned on the Ring app and the browser also started to work.How can I protect... View Post
Samsung_Moderator
Hi there, I can certainly undersand your concern here. First, we recommend resetting your Family Hub... View Post |
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How do I factory reset on Samsung family hub refrigerator? View Post
Samsung_Moderator
Hi there, Thanks so much for asking! Here is a link with the simple steps to reset your refrigerator... View Post |
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Neither of the upper left beverage center doors will stay open on the 4-door flex refrigerator. On a previous post on this topic, the moderator... View Post
Samsung_Moderator
Thanks so much for reaching out about this! I can definitely understand the frustration of having re... View Post |
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hOW DO YOU REMOVE THE ICE BIN IN THE BESTPOKE FRIDG? View Post
Samsung_Moderator
Hi there, Thanks so much for asking! Instructions on how to remove the ice bucket can be found in th... View Post |
