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Original topic:

DW80R7061UG 3rd rack rail wont slide

(Topic created: 11-01-2023 09:33 AM)
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clafrancis
Constellation
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Kitchen and Family Hub

The left third rack rail won't slide out anymore. There is a tab stop on the back that is hitting the wheel so somehow it must have been shoved past it and now won't come back forward. How do you remove the rail so that the tab stop is back in front of the wheel?

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, Thanks so much for posting about this. I can certainly understand the need to get that rack back into place. The good news is, we've got you covered right here in the user manual that's linked below. Beginning on page 14 you'll find step by step instructions on how to remove and reinstall the racks in the dishwasher. 

https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES... 

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, Thanks so much for posting about this. I can certainly understand the need to get that rack back into place. The good news is, we've got you covered right here in the user manual that's linked below. Beginning on page 14 you'll find step by step instructions on how to remove and reinstall the racks in the dishwasher. 

https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES...