Original topic:

DW80R9950US Rinse Aid Alert Not Clearing

(Topic created: Sunday)
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CZ89
Constellation
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I have the Samsung DW80R9950US dishwasher and it’s been working normally, but recently the fill rinse aid indicator light will not turn off. I’m not sure if there is an easy way to check for clogs or how to fix this issue. I’ve filled it with rinse aid but the light won’t go away

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LongHiker
Galactic Samsung Care Ambassador
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@CZ89 I have that same dishwasher. Ours has ran out of Rinse Aid before and I only noticed because of the notice on Smartthings. Does Smartthings show that you are out of rinse aid? 

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CZ89
Constellation
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I’m not sure about the app, but the asterisk symbol on the control panel will not go away even though the rinse aid is definitely full. I’ve never had this issue. Usually when the symbol appears, I fill the compartment and the symbol goes away

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