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ā06-26-2022 07:04 AM (Last edited ā07-04-2022 06:40 AM by SamsungJecca ) in
Kitchen and Family HubContinues to leak
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ā06-27-2022 06:06 AM in
Kitchen and Family HubHi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worry, the steps in this link should help you get that leak resolved quickly: https://www.samsung.com/us/support/troubleshooting/TSG01001021/
However, once these steps are completed, if the dishwasher is still leaking, it will require service. Thereās a couple options here we can take based on your warranty status.
If youāre in the one-year manufacturerās warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if youād like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and donāt want to call in, you can reach out to our Live Chat team.
If youāre out of the one-year manufacturerās warranty:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/
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ā06-26-2022 07:18 AM in
Kitchen and Family Hub- Mark as New
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ā06-26-2022 07:26 AM in
Kitchen and Family Hub- Mark as New
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ā06-27-2022 06:06 AM in
Kitchen and Family HubHi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worry, the steps in this link should help you get that leak resolved quickly: https://www.samsung.com/us/support/troubleshooting/TSG01001021/
However, once these steps are completed, if the dishwasher is still leaking, it will require service. Thereās a couple options here we can take based on your warranty status.
If youāre in the one-year manufacturerās warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if youād like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and donāt want to call in, you can reach out to our Live Chat team.
If youāre out of the one-year manufacturerās warranty:
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/