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Original topic:

Family Hub Pictures Won't Upload

(Topic created: 06-24-2022 09:00 AM)
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MikeMax
Astronaut
Options
Kitchen and Family Hub

The family Hub isn't working at all. Pictures say they upload but don't. Are they even working on family Hub. Ever since it's been added to smart things it's been way worse.

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartThings team by calling 1-866-813-2404. They'll be able to walk you through uploading the pictures, as well as troubleshoot any issues that may occur. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartThings team by calling 1-866-813-2404. They'll be able to walk you through uploading the pictures, as well as troubleshoot any issues that may occur.