Original topic:

Dishwasher Continues to leak

(Topic created: 06-26-2022 07:04 AM)
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userwrXoScfsCu
Constellation
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Kitchen and Family Hub

Continues to leak 

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Samsung_Moderator
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Kitchen and Family Hub

Hi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worry, the steps in this link should help you get that leak resolved quickly: https://www.samsung.com/us/support/troubleshooting/TSG01001021/

However, once these steps are completed, if the dishwasher is still leaking, it will require service. There’s a couple options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/

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3 Replies
userPUIRedmgOP
Constellation
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Kitchen and Family Hub
It might be your pump going or a loose hose clamp.
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Kitchen and Family Hub
First off where does it leak from.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worry, the steps in this link should help you get that leak resolved quickly: https://www.samsung.com/us/support/troubleshooting/TSG01001021/

However, once these steps are completed, if the dishwasher is still leaking, it will require service. There’s a couple options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/