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Original topic:

Dishwasher won’t power on

(Topic created: 08-21-2022 06:29 AM)
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user6i1fTvVaVP
Constellation
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Kitchen and Family Hub

My dishwasher (DW80K7050UG) won’t power on. At first I would occasionally  have to turn off the breaker and wait a few minutes to turn it back on which would then have the dishwasher run. Then that became more frequent and now it’s not turning on at all.  It’s very frustrating. I started with all Samsung appliances.  I had to change out the washer and dryer for more reliable GE ones last month. I have a Samsung fridge that keeps freezing over every two months so I have to take everything out, take off the inside back panel and melt all the ice buildup. Not to mention the ice maker freezes over every week. Now I have the dishwasher issue. please help. 

 

 

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! Thanks so much for letting us know about your experience with this dishwasher. It sounds like you've already tried the troubleshooting found in our guide on this issue: https://www.samsung.com/us/support/troubleshooting/TSG01001914/#:~:text=Check%20the%20circuit%20brea....

Since these steps have not fully resolved the issue, the dishwasher will require service. There are a couple options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dishwashers/