Original topic:

Glass Shelf Impossible to Remove for Cleaning RF32CG5400SRAA

(Topic created: 12-21-2023 09:44 AM)
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KitchenMimi
Constellation
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Kitchen and Family Hub

The glass shelf unit above the vegetable crisper cannot be cleaned. Juice and a few crumbs have gotten trapped between the glass and the plastic frame. There is no way to remove the glass from the frame for cleaning. All the tutorials are for other models and the product user guide completely skips over this shelf entirely. The Samsung team I have spoke to so far is clueless and just keeps sending me instructions for other models. There are no clips to release the glass and no instructions. In the meantime, it is  mold and salmonella waiting to happen. I have only had the unit for 2 months and I can't fathom years with no way to clean the shelf. This is disgusting and frankly it is a health hazard. Samsung needs to recall this shelf and replace with something functional. Model

RF32CG5400SRAA

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10 Replies
Gman43613
Constellation
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Kitchen and Family Hub
You can take outside too and use your power washer too to get in the areas that won't clean
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