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Kitchen and Family Hub3 months ago, we had the HAF-QIN filter stop working. We were buying them from the Samsung store on amazon. (Turns out its not affiliated with Samsung) Replaced 2 filters through amazon, and now 2 more with Samsung. All defective and don't work. Without a filter installed, the water dispenser works as intended. Put a filter in and is either no flow or severely restricted flow. I don't know what they changed on these, but they need to go back to the way they were.
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Kitchen and Family HubI think it's highly unlikely that so many water filters failed on you. What, specifically, is the problem? Are you sure you are inserting/seating them properly? I have been using replacement filters for Samsung filters for years, all purchased from Amazon. I tend to favor the Waterdrop brand. I have never had a single problem with either the replacement brands or Samsung's OEM filters. If your filters stop working (I'm guessing they are clogging and not letting water flow through?) It may very well be that you have very dirty water that is clogging the filters or the intake hose.
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Kitchen and Family HubIt's instant. Water runs fine without a filter...... If we had enough debris in our water to stop up a filter, we would be able to see it.......
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Kitchen and Family HubYou can't seat them improperly. If you were able to they would leak immediately. I have already contacted Samsung and they don't belive it's a seating issue or a problem with the refrigerator.
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Kitchen and Family HubEverything is clear, no debris to cause a clog. No leaking so I know it's in place. I have already notified Samsung, twice, this is a 3rd, and when I call tomorrow it will be a forth, and when I leave a comment on the product page it will be the 5th. No I'm not trying your suggestion (a) because Samsung won't fix any issues resulting in using s product thats not theirs. That's terrible advice, especially if it's a brand new fridge
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Kitchen and Family Hub