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‎04-19-2023 05:02 PM in
Kitchen and Family HubRF23M8090SR/AA Had the fridge just over 5 years- had a five year warranty with NFM and had to call them out 5 times about the ice maker!! Freezing up, etc.
Now ice won’t come out. Seems to be stuck on crushed setting. It’s making ice but when I try to dispense it runs and pieces come out, but not even a lot of crushed ice. Any ideas??
Solved! Go to Solution.
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‎04-20-2023 06:49 AM in
Kitchen and Family HubHi there, Thanks so much for posting about this. I can definitely understand the frustration of not getting the ice you were expecting. To help with this, I'm providing a link below to our guide on dispenser issues. This guide will walk you through what steps to take when you are only receiving crushed ice from the dispenser.
Once these steps are completed, if you are still only getting crushed ice, the unit will require service. You can use the link below to find a service center in your area. http://www.samsung.com/us/support/service/location