Original topic:

Issue with offer code

(Topic created: 5 hours ago)
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ramana1234
Constellation
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Kitchen and Family Hub
I had purchased Bespoke 3 door Refrigerator from costco and as per promotional offer i received below Promo code from Samsung for Free Panels order.

I ordered Bespoke 3-Door French Door Refrigerator Panel in Charcoal Glass - Top Panel thinking i will be getting the total set(2 top panels) but unfortunately i got only 1 piece. I noticed this today when i started to install the panels.

It was my mistake to assume Top Panel as both panels. Could you please consider this as exception and send another panel. Without this i won't be able to use Panel received. Could you please consider my request. 

Order no: SA007555131 where i order only 1 Top panel.

Promo Code - 5CJLOPTX76 this is the promo code used for my order. even though samsung provide all three panel, do to my mistake i ordered only 1.

Could you please send top panel.
1 Reply
LongHiker
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

@ramana1234 You should not post your promo code in a public discussion area. 

This is a user to user discussion area. You would need to reach out to Samsung order support for help. https://order-help.us.samsung.com/

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