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Astronaut

Oven wont turn on or open after self clean cycle

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After running a self clean on my Samsung oven model NE58F9710WS, the oven will not turn on and the oven door is locked.  Based on my research it appears that the oven may have overheated during the self clean cycle and blow the fuse in the "high limit thermostat".  I have removed the back panel but I am not able to locate where the high limit thermostat is located.  Most models seem to have this located on the back of the oven, but I am guessing its located in a different area on this model.  Any assistance on locating where this fuse is out would be greatly appreciated.  I am guessing it may be located under the cook top but since the oven door is locked closed I am not easily able to remove the cook top (need to remove the oven door first which is locked).  Any assistance would be much appreciated. 

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Samsung Moderator
Samsung Moderator

Re: Oven wont turn on or open after self clean cycle

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I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Oven wont turn on or open after self clean cycle

JUMP TO SOLUTION

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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