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RF28JBEDBSG/AA Refrigerator Flex Drawer No Power and Ice Bin Cracks

(Topic created: 01-24-2022 12:20 AM)
user4uUCCwHpXL
Constellation
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Kitchen and Family Hub

Greetings, I'm having 2 issues with my fridge.

The first being the drawer that has temp control is completely out. No power or lit buttons. The buttons do not respond to pressing. The drawer chimes upon opening and closing where it has never exhibited this behavior before. Sometimes it double chimes sometimes a single chime upon open and close.

I also have an Ice maker issue where the bin just randomly cracks and leaves plastic shards to depense into out drinks. It also seems to be leaking into the fridge where the rubber flange to the external ice exit meets.

This will be the 2 or third time the ice machine had to be serviced. The first times it was due to over freezing. I've had nothing but issues with this fridge.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello! I understand how this can be frustrating with your fridge drawer and your ice maker having these issues, please send me a private message with your full model and serial number so that I may look further into this as this is something that will require service. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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YounggCeejay
Astronaut
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Kitchen and Family Hub
Need help
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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Hello! I understand how this can be frustrating with your fridge drawer and your ice maker having these issues, please send me a private message with your full model and serial number so that I may look further into this as this is something that will require service. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.