JUMP TO SOLUTION Solved

Original topic:

RF28K9380SG Showcase door latch broken

(Topic created: 06-20-2022 06:17 AM)
userEdq1dELcxK
Constellation
Options
Kitchen and Family Hub

The latch on the showcase door is broken and the door gets stuck closed. How to fix?

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I can certainly understand the concern with the showcase door latch being broken. If you'd like to reach out to one of the moderators here in a private message, we'd be happy to look over your case to determine the best resolution for you. You can do this by clicking our name and selecting private message. You'll need to include the full model and serial number for the refrigerator, as well as any additional information about how and when the latch broke. You are also able to include pictures of the door in your message if you'd like.